Privacy Policy

Information we collect

When you submit a request or message through this website, we collect the information you provide: your name, company, phone number, email address, facility address and details, service needs, any notes, and any photos you upload. Like most websites, our hosting provider may also record basic technical information such as IP address, browser type and pages visited.

How we use it

We use this information to respond to your request, schedule and perform assessments and services, and communicate with you about your project. We do not sell your personal information.

Photos

Photos you upload are used to understand your facility and prepare a recommendation. Please do not include photos of people or sensitive information.

Sharing

We share information only with service providers that help us operate this website and our business (such as hosting and email providers), or when required by law.

Retention and your choices

We keep request information as long as needed to serve you and meet legal or business requirements. To ask us to update or delete your information, contact us at the phone number or address below.

Contact

METIS Commercial Services, 5900 Balcones Drive, Ste 100, Austin, TX 78731. Phone: 430-264-1950.

Last updated: September 20, 2026.